How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

A lack of accountability can cripple any organization, and sometimes it's only evident when it's too late. When a business fails, or the government collapses, or the economy crashes, it's already past the time to really address issues of accountability within organizations. This book offers a way to eliminate these surprises and enhance performance with a principles way to maintaining accountability.

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