De-Escalate: How to Calm an Angry Person in 90 Seconds or Less

When faced with someone's anger, we may not know how to react, and the volatile emotions can cause us to loose our composure as well. With modern tips on how to stay civil in an increasingly violent and aggressive society, this book offers a new perspective on social listening and communication skills. This relevant guide draws on practical exercises and the latest findings in both neuroscience and meditation to help turn anger into reconciliation.

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