Satisfaction Guaranteed: How Zingerman's Built a Corner Deli into a Global Food Community

Zingerman's in Ann Arbor, Michigan, is a legendary business that has grown into a community of over a dozen businesses, including a mail order operation, restaurants, bakery, coffee roastery, creamery, candy maker, and events space. Founded in 1982 by Paul Saginaw and Ari Weinzweig, Zingerman's philosophy of good food, excellent service, and sound finances has made it a global destination for food lovers. Famous for its generous deli sandwiches, fresh bread, and flavorful coffee, Zingerman's is also known for its excellent customer service and employee equity. Despite the pandemic, Zingerman's survived by reinventing itself while still serving its beloved food and selling its wide array of groceries.

This book may contain a sharpie mark on the top or bottom edge and may show mild signs of shelfwear.