blue-green cover with title in an orange thought balloon

The Serious Business of Small Talk: Becoming Fluent, Comfortable, and Charming

by Carol A. Fleming Author

Small talk isn't really so small, and this book shows how it is the foundation of every personal and professional relationship. Graceful social communication can be learned, and this book explores the role of small talk and how to master this very serious skill. Learn about the inner and outer aspects of small talk, introductions, and all the little day to day interactions that build friendships and goodwill, and unlock the secrets to this important personal skill.
 
(This book may contain a sharpie mark on the top or bottom edge and may show mild signs of shelfwear.)