This is What Happens When You Drop a Pallet of Books

When the truck arrived Monday to drop off Manor Threat, the much-anticipated new Snake Pit book, we were excited. New books set off a whole chain of reactions around the office, from smelling them and flipping through the pages and checking the spines and the colors to sending them off to reviewers and customers who’ve pre-ordered them, to updating various spreadsheets and things on our website and social media. This book was running four days late, so we were all extra ready, and people were already starting to walk into the store wanting to buy it.

So imagine the general dismay when Nathan opened up the pallet and found a bunch of the boxes looking like, well, see below. You can imagine that the freshly-printed books inside are not exactly in mint condition, either.

The truck had already driven away. But it was immediately clear what had happened during those four extra days of transit: The pallet had been dropped on its side, possibly from a height, and then strategically repacked with the damaged boxes on the inside of the stack, where they couldn’t be seen without unwrapping and unloading the whole thing. Very canny!

At any rate, there’s your snapshot of a day in the life of book publishing. It’s not all power lunches and polishing sentence structures to a high sheen… in fact, very little of it is. Most of our work honestly consists of dealing with stuff like this. The dreaded dropped-and-repacked pallet scenario has certainly happened before and will likely happen again. The worst part was holding the book an extra few days while we documented the damage and negotiated with the freight company. It throws a wrench in everyone’s work flow.

The good news? Most of the books weren’t damaged, and our shipping team is in the process of getting everyone’s pre-orders out the door this weekend. And the book… if we do say so ourselves, it came out looking really great. If you want your copy asap, you can snag it right here.

Thanks for joining us on this journey through the wonderful world of publishing!