Got a question about how we use Kickstarter? It might be answered here!
What is Kickstarter and why does Microcosm use it?
Kickstarter is a crowdfunding platform, where folks can pledge financial support for a project to help offset costs for production. We use Kickstarter as a way to help spread the word about upcoming books, gauge interest with preorders, and help cover the costs of printing and distribution.
Will there be add-ons for the project?
Yes! We’ll launch with a handful of add-ons, and continue adding them on as the project progresses. Keep an eye on the updates to learn more!
The project says you don’t ship to my country, but I want the item!
We can ship almost anywhere! However, Kickstarter requires us to manually add shipping rates for each item for each country, which can take a lot of time. All rewards are set up with shipping estimates for our most commonly ordered-from regions. If you live outside one of those regions, and would like to back the project, reach out to us on the project and we’ll see if we can add your area in!
Why can’t I add physical add-ons to my KS digital tier?
Due to the way Kickstarter is set up, backers of digital-only tiers aren’t able to add physical add-ons to their pledges.
Why didn’t I get my survey?
If you haven’t received your backer survey for a project and the updates have said they’ve gone out, check your spam filter! If it’s not hiding there, reach out to squishy(at)microcosmpublishing.com to have a new one sent your way.
Why am I being charged tax/asked to provide an address when I only got an eBook?
We must charge and pay tax for orders placed in California, Ohio, and Washington State.
Where is my reward?
Production on books and decks can take a little while. When rewards are starting to ship out, we will post an update in the Kickstarter. If a few weeks go by and you haven’t gotten confirmation of your order shipping, please reach out to squishy(at)microcosmpublishing.com.
Why didn’t I get my eBook?
If you pledged for an eBook or digital reward, they will be sent to your inbox when the project book starts shipping out! Check your spam folder if you were supposed to get one and haven’t yet, or email us for all other eBook issues.
Do you use AI in your creations?
Hell no. More about that here.
If you have any further questions, please feel free to email squishy@microcosmpublishing.com, or leave a comment on the project you’re interested in.
<3 Microcosm
