This position is now closed. We’ll post future job opportunities to this blog.
Full time position at 2752 N Williams Ave, Portland, OR. This is a warehouse and fulfillment position, helping people get their books and be happy. We practice mask-wearing and are set up for social distancing. Position closes March 31, 2021
We need someone who can:
• Lift at least 50 pounds
• Demonstrate an exquisite attention to detail (we aim for 99.99% error free shipments)
• Work unsupervised
• Believes 99% in what we do but is confident to identify flaws in the system, ask questions, and bring up their own ideas about how things could be better
• Listen and find solutions that work for everyone involved
• Be very comfortable with alphabetizingand similar data sorting
• Show up prepared and work hard for their whole shift
• Locate books and pull and pack orders four to five days per week (90% or more of their time)
• Work 40 hours per weekon site
• Start in the first week of April and commit to at least two years
• All company profits are distributed to staff in the form of raises and bonuses—we aim for (and have been exceeding) 20% annual raises
• Health insuranceafter trial period
• Employee ownership program after five years
• Options for paid vacation and professional development training programs
• Some flexibility in work hours
• Own voices focus to empower readers to change their lives and the world around them
• Access to owners, management, and other staff for clarification, direction, priorities, continued education, and guidance
No experience needed. Entry level position. Equal opportunity employer. Preference given to former interns and diverse hires. Starts at $14/hour with 90 day trial then $15/hour.
Yikes! 2020 was one of those years that most simply feel lucky to hobble out of. At the beginning of the pandemic this spring, we expected the worst, but calculated that even if sales slowed to a halt, we could keep the company afloat for six months without layoffs or pay cuts. But it turned out that we had the opposite concern: we are selling twice as many books out of our warehouse as we were two years ago, and our staff has grown by six additional people this year, to a total of 17. These are good problems to have, but like so many people this year, we’re emotionally exhausted by all that’s happened this year … and we still can’t keep up with shipping orders.
Unbelievably, our 2020 sales went up 64% over 2019, making 2020, again, our best year ever! In the past year we’ve also increased staff wages by an additional 33%and an average raise of 8.04% per person , with another 33% bonus in December! We are welcoming our sixth employee owner this year as well with a seventh on the way. Despite considerable personal difficulties and losses, everyone on our team has shown up with consistency and deep care for their work. It’s been a relief and a privilege to be able to provide a safe port for our workers in the storms of 2020, and for the next year we are looking at ways to create even more lasting stability while continuing to expand the team.
We’ve again long outgrown our office and warehouse and are now returning to our roots. In March we’ll be opening and operating an additional warehouse in Cleveland. Soon we will welcome Drew, who helped out at Microcosm in the 90s, to manage the new location. Now that Microcosm is a veritable adult, it seems only appropriate that it can also become a full time job.
Aside from more space, social distancing, and people power, the additional warehouse will help us to ship more efficiently to the midwest and east coast U.S. This should help us to get our work to nearby stores much faster and try to keep pace with how much things are picking up. We’ve also added additional field sales reps in Maryland, Pennsylvania, Delaware, South Dakota, North Dakota, Illinois, and New Jersey. It’s truly incredible to watch our work end up in more and more stores. Returning to independent distribution at the beginning of 2019 was truly the best decision we ever made, and is a huge part of why we made it through 2020 in such good shape (though, again, exhausting).
Let’s look at the numbers.
Our total sales for the year were $1.67 million dollars. Here’s what we are selling. As you can see, zines jumped past ebooks while most of the rest held consistent with 2019 percentages, though published books began gaining on distributed in the latter portion of the year:
Here are our bestsellers, by dollars:
Note that Unf*ck Your Brain, which came out in 2016, is still outselling our other top 20 books, combined. If you disregard the curve breaker, it was a strong year. We published 25 books last year (not including half a dozen that were delayed until 2021), and not all of these new releases immediately took off—only 6 of our top 20 sellers for the year actually came out in 2020—but our backlist absolutely thrived. For instance, Making Stuff & Doing Things, clocking in at #5 for the year, first came out in 2002.
Expenses this year were $1.669M, because of the ongoing increased costs of growth and staff raises. The major shifts this year were our greatest expense went from being salaries to distributed inventory (due to increased managed levels from regular weekly sales), and we now spend more on royalties than on shipping:
One expense that is not in our budget is office snacks! Several zine authors for the last year or more have asked us to direct their royalties into taking care of our workers, and as a result we are able to keep a good supply of snacks and beverages on hand to fuel both blood sugar and morale for the folks who are still needing to work on-site. Thank you, charming benefactors!
To our readers, partners, and teammates: We always appreciate your orders, trust, and contributions, and recognize it’s been a difficult year so your support makes all the difference. Your support has helped us to support our staff, pay royalties to our authors, pay our bills on time, continue to donate books to community programs and send books to people in prison, and do our best to keep our corner of the publishing and bookselling ecosystem afloat. Let’s still hope that 2021 is a little bit easier.
And a friendly reminder: While we’re legally a “for-profit” organization, we choose to operate on a break-even basis. This means that when we have profits, they don’t go into perks for our owners; they go into staff wages and taking a chance on publishing new books we believe in. Getting to do work we care about every day and put books out there that help people change their lives is the best kind of perk.
There’s no way around it: our first year returning to self-distributing was an incredible success!
Unbelievably, our 2019 sales went up 55.77% over 2018, making 2019, again, our best year ever! In the past year we’ve also increased staff wages by 38.94%, with more to come!
At the same time, 2019 really taxed and tested us in ways that we haven’t seen before. We are shipping an average of six times as many packages every day as we were when we moved into this building eight years ago. We are receiving six times as many boxes every day as well. All of this leads to the increased need for diligence and refinement as we outgrow old systems.
As the growth seems constant and endless, we have to stop and ask bigger long-term questions: when will we need to hire another staff person (February?)? When will we give the next round of raises (April!)? These are wonderful problems to discuss and the opposite of our situation eight years ago when the current staff took over the company.
We are publishing more books than ever (and reprinting more books than ever too!) and most of this year has been spent implementing new systems to use data to make better decisions and where we have the most growth opportunities.
Most important is the constant feedback we receive from our work. We’ve expanded our books to prisoners program as well this year and many people write back, shocked that we responded at all—let alone sent me them a pile of books to read. Seeing readers recommend our books on social media has been flattering but nothing holds a candle to someone spilling their guts about how much they were singularly impacted in a private letter.
Let’s look at the numbers.
Our total sales for the year were $1.273 million dollars. Here’s what we are selling:
Here are our bestsellers, by dollars:
Expenses this year were also right at $1.27M, partially due to the 38.94% staff raises:
And the real shocker, comparing 2019 to 2018:
And a friendly reminder: While we’re legally a “for-profit” organization, we choose to operate on a break-even basis. This means that when we have profits (which isn’t all the time, but we try), they don’t go into our owners’ yacht fund; they go into staff wages and taking a chance on publishing new books we believe in. Getting to do work we care about every day and put books out there that help people change their lives is way better than a yacht. Which is an important attitude to have in the publishing industry!
This week on the podcast we discuss everyone’s favorite (and least favorite) topic, the demographics of publishing—specifically race and racism. Why are things the way that they are? How is this holding back the industry and sales?
In the same vein as his other two evocative love letters to cities, This Is Portland and This Is Shanghai, Alexander Barrett again plays quirky tour guide in This is San Francisco. Distilling the charm of San Francisco into colorful, illustrated pages, he reveals the city’s magic in this good-humored, earnest homage. This isn’t a guide book that will tell you where to stay or what to eat; rather, it’s an invitation from a friend to come along on a walk down one of San Francisco’s historic streets, up one of its urban staircases, or along its many shorelines. Through thoughtful and funny anecdotes, essays, and illustrations, Barrett takes you on a journey through one of America’s most famous cities and makes you wish you were right there with him.