Meet the Microcosm Staff: Jeff Hayes, Warehouse Manager
My quest to interview all the Microcosm workers about their work and lives and favorite things has finally reached our warehouse manager, Jeff Hayes, who has been here longer than just about anyone else. Instead of a picture of himself, he chose to submit a photo of his recording studio. For an even better picture of the soul of Jeff, check out his staff picks Superpack.
What do you do here at Microcosm, and how did you end up here?
I like to call myself a “box-pusher.” But it could also be called “Inventory Control” or “Warehouse Management” or even Shipping/Receiving..? I mostly put everything (books, zines, shirts, patches, stickers, buttons, butt-bags, etc..) where it goes, so I know where everything is. Then I constantly count them all, over and over again, to make sure the numbers are correct on the website. And somehow they still get off every so often. I put most of the new stuff up on the website. I order more stuff when it’s low. I pull most of the orders. Sometimes I ship things off. I do a lot of t-shirt folding, re-arranging, box lifting, and a million other things. And I answer a lot of the emails from our wonderful customers. 🙂
I’m not exactly sure how I ended up here but I’m certainly glad to be here. 🙂
Inventory management is more complicated than most people realize. What is it about it that you especially get and enjoy? Is there anything that you wish more people knew about this side of things?
It seems so simple in theory… When we get, say, 20 new zines into the store, I enter the information into our site for the product page (title, description, isbn, price, weight, so on…) then I put the number 20 into the Quantity field. So, it stands to reason that, as our site automatically takes away 1 when someone buys 1, it will go out of stock right when we really are out of that zine in the store. And most of the time it goes just like that. But often times it doesn’t. Because sometimes we’ll sell the last one in our storefront at the same time someone puts in an order on the website, or a few of them could be at a tabling event so I don’t have them here in the store to ship off… There’s so many things that could make that number incorrect.
I’d say one of the hardest things to keep track of is the shirts. A lot of times the women’s and unisex cuts get confused. They’re actually pretty hard to tell apart sometimes, and the shirt companies often don’t label them correctly or at all. So someone might sell a women’s ME and think it was a unisex ME and they’ll put it in the system that way. So then we will basically have one too many of one and one too few of the other when they run out of stock. I do a lot of arguing with our website. It sounds like I’m just complaining but it’s all part of the job. I actually enjoy trying to keep track of it all. I like it when everything goes according to plan, and I like playing detective to figure out what went wrong. 🙂
What do you do when you’re not on the clock?
Mostly music. I master and score stuff for Joe’s films, and I make my own music. I have a little home studio that I’ve been building up for a while and someone has to drag me out of it every once in a while. I like to take walks, it’s always an adventure in Portland.
Favorites! What are you most into right now?
Books: I never have time to read all the things I want to, but somehow I still manage to read most of the Tape Op magazines I get. My stack currently consists of Mad Science, Humor, Modern Recording Techniques, How to Stay Alive in the Woods, Girl in a Band, Carsick, The Infinite Wait, and more… Who knows if/when I’ll finish them.
Music: Radiohead has been my favorite since forever, and Blonde Redhead and the Notwist are always up on the list, but currently I’ve been really into Portishead, Fenton Robinson, Benny Carter, Curtis Mayfield, and I can’t stop listening to Stephen Malkmus/Pavement. There’s obviously tons more I’m not thinking of. I really like listening to random things on Bandcamp, also.
Movies: David Cross’s new movie HITS was pretty good. I watched this movie the other day called Tabloid. At first it didn’t look very good but I played it anyway. I thought I’d shut it off any minute but it just kept getting crazier and crazier and before I knew it it was over and I was floored. It was pretty nuts. Oh and Muscle Shoals is pretty great!
Places in PDX: Well, I reeeeaaallly miss the Vegetarian House, but uhhhhmmm… Purringtons is pretty cool. So is Brass Tacks Sandwiches, Homegrown Smoker, Old Town Music, Trade Up, Control Voltage, The Waypost, Voodoo Donuts, Sizzle Pie, The Doug Fir, Wonder Ballroom, The Abbey, El Nutri, Townshend’s, any of the bridges I can safely walk along, Irving Park, any of the weird little neighborhoods I stumble upon, the list goes on and on and on… Microcosm!
Places outside of PDX: The beach. The woods.
Snacks: Yes, please!
This is part of a series of interviews with Microcosm workers. The last interview was with publicist Tim Wheeler.
Long ago, Joe handed me a book and said “you’ll like this.” It was Katie Haegele’s
I’ve read my way through most of the Microcosm catalog, but there are some books that just never jumped out at me—most of them being either graphic novels or books about punk music, two genres that I’ve yet to get a handle on. But when I spent a week at home sick, trying to rest and relax, I decided to delve into the books on our list that I had deemed to be the least suited for my interests—Ben White’s
Your drawing style has evolved a lot since you started in 2001, and of course your life has changed, but even more than those things, the tone of the way you talk about yourself and your life is much different. How have your motivations for making the comic changed, and also do you get something different out of it now than you used to?
In my quest to introduce our workers to the world, I sent some prying questions this week to Tim Wheeler, who’s been running Microcosm’s publicity operation since 2012, when he worked from a tiny desk atop a lofted platform atop ten teetering feet of stacked boxes of books. Now you can find him behind a comparatively spacious desk upstairs in our new office, barricaded behind stacks of advance copies of books that haven’t come out yet. Read here for more about Tim in his own words—and you can also scope his taste in his staff picks
a) Place in Portland: I feel like I need to split this into two categories, since Portland is a pretty great city surrounded by a lot of amazing nature. My favorite outdoor space is the myriad of hidden beaches, rocky outcroppings, and tree lined spots along the Willamette and Columbia rivers, but my favorite is actually a little outside Portland. Hog Island is south of Portland on a stretch of river dominated mostly (and unfortunately) by private estates with “No Trespassing” signs on their docks, but Hog Island is a small, uninhabited island close to a sheer cliff on the west bank of the river. Accessible only by boat (or in the case of my friends and I, a homemade raft of scrap wood and metal pieces with my bike strapped to the side), it’s really just a football field sized chunk of dirt with some trees and sandy beaches, but it feels like you’re hundreds of miles from civilization while floating in the calm stretch of water next to it. As far as indoor spaces, Saraveza happens to be my neighborhood bar, one of the best beer bars in the country (which I’m very much a fan of), and full of some really damn friendly people. It’s the perfect spot to hang out for a bit on a rainy day.
c) Snack food: My favorite foods are of the Mexican variety, but as far as snacks, I can endlessly shovel hummus into my mouth. All I need is a chunk of bread or cucumber or chip or finger.
As I’ve been developing our











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Hello again! This is a series for Microcosm authors (and other curious bystanders) about book marketing and publicity. The
